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Controls and electrical in one company · WA electrical contractor IKONIAL745N4

PLC fault you cannot clear

Call 253-344-1523. A controls engineer will call you back within 30 minutes in business hours, work through the fault with you, and come to your plant with the right person to get the line running.

An SLC 5/03 PLC rack with its battery fault light on.

What we will do

Find out what stopped. We will ask which PLC it is, what the lights and screens show, whether its network links are up, and what changed before it stopped.
Come to site with the right person: a controls engineer for a program, hardware or network fault, a licensed electrician for power or wiring, or both.
Get the line running first. A permanent fix can follow inside your next shutdown.
Write it up. You will get a written site assessment: what failed, what we did and what to fix next.

What we work on

We work on whatever PLC is in your plant, including machine builders' panels. Most of what we see is Allen-Bradley PLC-5, SLC 500 and ControlLogix, with the I/O, power supplies and networks around them. Tell us what you have when you call.

Behind the engineer who comes

The engineer who comes for your PLC fault will work on today's fault. Behind them are the controls engineers, electricians and panel shop that rebuild and upgrade plants and vessels across the Pacific Northwest. If the fault needs another trade, we will send them.

Licensed electrical contractor · UL 508A panel shop · Controls and electrical in one company

  1. Fix it now

    Urgent Support · Rapid Response · Drive Support

  2. Stop repeat faults

    Program and Drawing Recovery · Plant Electrical Service · Engineer Cover

  3. Plan the upgrade

    Line Evaluation · Pre‑Shipyard Survey

  4. Modernize in stages

    Modernization · Shipyard Support

Questions

What should I check before I call?The PLC's status lights, any fault message on the screen, and whether the rack has power. A photo of the panel helps us.
Could it be the network?Often. When a PLC loses contact with its I/O, drives or screens, the line stops the same way it would for a failed PLC. Common causes are a switch that floods the network with traffic, a cable loop, a failed or unpowered switch, and a plant network set up for office traffic rather than machines. We will check the network as well as the PLC.
What if we have no program backup?Say so when you call. If the program is gone and there is no backup, we will recreate it. See Lost program, no backup.
Where and when do you cover?We cover any plant we can reach in a few hours from Fife. Further away, we will try to help you first over a remote connection. If you have an account with us, call 253-344-1523 at any hour and an engineer on call will answer. Without an account, call anyway: if an engineer is free, we will call you back that night or weekend, and if not, from 8 am the next working day.

Can't talk on the floor?

Send this and an engineer will call you back.

Or call 253-344-1523

Line or vessel down? Call 253-344-1523