Lost program, no backup

Call 253-344-1523. An engineer will call you back within 30 minutes in business hours. If the program cannot be found, we will recreate it from the machine, the drawings and the people who run it.

A hand tracing wiring inside a control panel.

What we will do

Look for a copy first. Old laptops, the machine builder, a memory card in the PLC or an earlier contractor may still have one. We will check with you before starting from nothing.

Recreate what is missing. We will work from the I/O, the drawings, the screens and your operators' knowledge of how the line runs.

Test it on the line with your people, one section at a time, before handing it back.

Leave you protected. You will get the program with comments other engineers can read, and a backup copy.

What we work on

We work on whatever PLC is in your plant. Most of what we see is Allen-Bradley PLC-5, SLC 500 and ControlLogix. Tell us what you have when you call.

Behind the engineer who comes

The engineer who comes to recover your program will work on today's fault. Behind them are the controls engineers, electricians and panel shop that rebuild and upgrade plants and vessels across the Pacific Northwest. If the fault needs another trade, we will send them.

Licensed electrical contractor · UL 508A panel shop · Controls and electrical in one company

Fix it now
Urgent Support · Rapid Response · Drive Support
Stop repeat faults
Program and Drawing Recovery · Plant Electrical Service · Engineer Cover
Plan the upgrade
Line Evaluation · Pre‑Shipyard Survey
Modernize in stages
Modernization · Shipyard Support

Questions

The program is locked or password protected. Can you break into it?No. We recreate locked programs; we do not break into them.

How do we stop this happening again?Keep a current backup of every PLC and screen, away from the machine. Program and Drawing Recovery does this for a whole plant, with comments and as-built drawings.

Where and when do you cover?We cover any plant we can reach in a few hours from Fife. Further away, we will try to help you first over a remote connection. If you have an account with us, call 253-344-1523 at any hour and an engineer on call will answer. Without an account, call anyway: if an engineer is free, we will call you back that night or weekend, and if not, from 8 am the next working day.