HMI or PanelView failure

Call 253-344-1523. An engineer will call you back within 30 minutes in business hours, and come to your plant to get your operators a working screen.

An old PanelView 1000 operator screen that has gone blank, beside the oven controls.

What we will do

Find out what failed. A blank or frozen screen can be the screen itself, its power, its network link to the PLC or the application on it.

Source the replacement. We will get a current screen fast through our distributors.

Replace or restore the screen. We will load your application from a backup, recover it from the old screen, or rebuild it if neither exists.

Write it up. You will get a written site assessment: what failed, what we did and what to fix next.

What we work on

We work on whatever screens are in your plant, including PC-based ones. Most of what we see is Allen-Bradley PanelView, old and current. Tell us the make and model when you call.

Behind the engineer who comes

The engineer who comes for your dead screen will work on today's fault. Behind them are the controls engineers, electricians and panel shop that rebuild and upgrade plants and vessels across the Pacific Northwest. If the fault needs another trade, we will send them.

Licensed electrical contractor · UL 508A panel shop · Controls and electrical in one company

Fix it now
Urgent Support · Rapid Response · Drive Support
Stop repeat faults
Program and Drawing Recovery · Plant Electrical Service · Engineer Cover
Plan the upgrade
Line Evaluation · Pre‑Shipyard Survey
Modernize in stages
Modernization · Shipyard Support

Field noteRestoring control on a high-attention bottling lineRead the field note

Questions

Our PanelView is no longer made. Can it be replaced?Yes. A current screen can take its place, with the application converted to run on it.

What if we have no copy of the screen application?Say so when you call. We will recover it from the old screen if it still starts, or rebuild it from the PLC program.

Where and when do you cover?We cover any plant we can reach in a few hours from Fife. Further away, we will try to help you first over a remote connection. If you have an account with us, call 253-344-1523 at any hour and an engineer on call will answer. Without an account, call anyway: if an engineer is free, we will call you back that night or weekend, and if not, from 8 am the next working day.